Shipping policy

Thank you for shopping with Trendhaven. We aim to process and deliver your order as quickly and safely as possible.

Order Processing Time

Orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Shipping Time

Estimated delivery time is usually 7–20 business days, depending on the customer’s location and the supplier/shipping carrier.

Delivery times may vary due to customs, holidays, weather, or unexpected delays from the shipping company.

Shipping Cost

Shipping costs are calculated at checkout, unless free shipping is offered on selected products or promotions.

Order Tracking

Once your order has shipped, you will receive a tracking number by email. Please allow 2–5 business days for tracking information to update.

Incorrect Shipping Information

Customers are responsible for entering the correct shipping address. Trendhaven is not responsible for orders delivered to the wrong address due to incorrect information provided at checkout.

Lost or Delayed Packages

If your package is delayed, please contact us and we will help check the status of your order. If a package is lost in transit, we will work with the shipping carrier or supplier to find a solution.

Customs and Import Fees

Customers may be responsible for customs fees, taxes, or import charges depending on their country’s rules. These fees are not included in the product price or shipping cost.

Contact Us

For shipping questions, contact us at:

Email: odiamargraham20@gmail.com